Understanding Billing

How does billing work in Metanoa?

Metanoa Billing connects your clinical work directly to your invoices, so every completed session shows up ready to bill.

How It Works

When a therapist completes a session and marks it as done, that session becomes available for billing. You can generate an invoice directly from the session, and Metanoa keeps everything linked.

Billing Types

• Session-based billing means you bill for each individual therapy session as it happens
• Package-based billing lets you sell bundles of sessions upfront and track how many remain
• Custom billing gives you flexibility for evaluations, assessments, or other services

Good to Know

• Billing is tied to completed sessions, so your clinical records and financial records always match
• Every invoice links back to the session, therapist, and client
• Only team members with billing permissions can view or manage financial information

Related Topics

• Who can access billing features?
• How do I create an invoice?

Common Questions

• Do I need to manually create an invoice for every session? It depends on your clinic's workflow. Some clinics generate invoices session by session, while others batch them weekly or monthly.

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Who can access billing features?

Not everyone needs to see financial information. Metanoa uses role-based permissions to control billing access.

Good to Know

• Most clinics give billing access only to Admins, Owners, or dedicated billing staff
• Therapists typically don't have access to billing information
• You can customize billing permissions in Settings under Roles & Permissions

Related Topics

• How does billing work in Metanoa?
• How do I control what each role can see and do?